Our Dolphin Connection experience in Isla Mujeres offers you a sensory and emotional bond with these incredible marine mammals. Through special activities such as a friendly hand shake, a warm hug, and moments of free interaction, you’ll learn about their anatomy, intelligence, and surprising abilities. Our Marine Mammal Specialists will share educational facts about dolphins and their natural habitat in the Caribbean, making your experience fun, meaningful, and unforgettable.

Schedules

Daily: 10:30 AM • 12:00 PM • 1:30 PM • 3:30 PM

Includes

• Dolphin swim (55 min)

• Ferry transportation to Isla Mujeres and back to Cancun. 

• Nurse shark snorkeling (15 min)*

• Free Wi-Fi

• Manatee interaction (15 min)

• Pool

• Buffet

• Life jackets

• Drinks

• Umbrellas and lounge chairs

• Showers \*Nurse shark snorkeling available only for the 12:00 PM schedule.

Dolphin Interactions in Your Experience

• Dolphin welcome

• Dolphin kiss

• Educational introduction

• Fin shake

• Dolphin anatomy

• Dolphin view

• Blowhole observation

• Dolphin hug

• Singing and vocalizations

• Heart to Heart

• Structure and function of the fins

• Ocean Echo

• Mouth and teeth observation

• Connection time

• Dolphin camouflage

• Conservation message

• Swim By

• Dolphin farewell

Not Included

• Photos of your dolphin experience

• Dock fee: USD$15, (children under 5 do not pay)

• Other activities in Cancún or Isla Mujeres

• Ground transportation: $15 USD

• Food service at Dolphin’s Grill (each dish is paid upon ordering)

• ISEPAAA tax: $3 USD (children under 5 exempt)

Operating Days

Tuesday – Wednesday – Thursday – Friday – Saturday – Sunday

Ferry Schedule

• From Cancún to Isla: 9:00 AM

• From Isla to Cancún: 5:30 PM

Additional Information

• Do not include infants under 6 years old in your reservation (they are free). Add them in the comments.

• You must arrive at Playa Langosta at 8:00 AM for Check-In.

• The $15 USD dock fee applies to adults and children aged 6 and up.

• Life jacket use is mandatory.

• In Isla Mujeres, this exclusive experience is available for private groups of up to 8 people.

• Infants aged 1–5 years or under 1.20 m participate in the Encounter program interactions and must be accompanied by two paying adults.

• Children aged 6–12 years and between 1.21 m and 1.40 m must be accompanied by one paying adult.

• Guests aged 13+ and over 1.40 m pay adult price and may swim on their own.

• Cameras are not allowed in the water for safety reasons. Professional photos will be available for purchase.

• Photo package available for online purchase (individual, not combinable).

• Alcohol sales and consumption are for adults only.

• The ISEPAAA tax is charged at Check-In for guests aged 6 and up.

• Residents of Quintana Roo are exempt.

• Funds collected support marine species protection in the state.

Recommendations

• Arrive 30 minutes before your experience; you will receive a brief orientation before the swim.

• Pregnant women over 5 months cannot participate.

• Pregnant women under 5 months may participate only in the Encounter program, accompanied by a paying adult and signing a waiver.

• Use biodegradable sunscreen.

• If you have any health condition, contact the call center before booking.

• Bring towels and cash for taxis, shopping, and food.

• There is no parking available at Playa Langosta; consider alternative transportation.